Mode Mischief Studios is an emerging Australian fashion label based in Melbourne, known for its distinctive intersection of fashion, art, science, and culture. The brand focuses on creating timeless, considered pieces with a strong emphasis on quality, detail, and long-term wearability.
Role Description We are seeking motivated and customer-focused
Retail Assistants
to join our Sydney Flagship Store.
This role is suited to individuals who thrive in a fast-paced retail setting and take pride in delivering a high level of customer service. You will play a key role in executing the day-to-day operations of the store, supporting sales performance, and ensuring the store consistently reflects the Mode Mischief brand.
You will work closely with the Store Manager, Assistant Manager and wider team to deliver a seamless and elevated in-store experience
Key Responsibilities
Deliver a premium customer experience by providing thoughtful, attentive, and personalised service
Support the achievement of daily and weekly sales targets through strong product knowledge and confident selling
Maintain store presentation and visual merchandising standards in line with brand guidelines
Assist with replenishment, folding, steaming, and general floor maintenance to ensure the store is always well presented
Support opening and closing procedures as required
Assist with stock organisation, inventory handling, and back-of-house upkeep
Process transactions accurately and efficiently through the point-of-sale system
Work collaboratively with the wider retail team to ensure smooth day-to-day operations
Represent the Mode Mischief brand with professionalism, energy, and integrity at all times
Qualifications and Experience
Previous experience in a retail or customer-facing role, preferably in fashion, lifestyle, or premium retail environments
Strong communication and interpersonal skills
A positive attitude and willingness to learn
Strong personal presentation and attention to detail
Ability to work in a fast-paced environment and adapt to changing priorities
A team-oriented mindset with a proactive approach to tasks
Genuine passion for fashion and alignment with the Mode Mischief brand
This is an exciting opportunity to join a fast-growing brand during a key stage of its international expansion. As part of the Sydney team, you will help bring the Mode Mischief brand to life in a new market and contribute to delivering a premium retail experience that reflects the brand’s identity and ambitions.
📌 Retail Assistant (Sydney)
🏢 Mode Mischief
📍 Sydney
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