Permanent Full-Time | Based at Box Hill Head Office, relocating to Boronia early 2027

CoolDrive Auto Parts is looking for a driven People and Culture Advisor / Generalist to join our team, with a strong focus on Workplace Health and Safety (WHS), engagement and retention, learning and development and performance management. You'll work across our branch network, distribution centres, office environments, and with managers while helping us maintain a safe, supportive and compliant workplace.

This role suits someone who enjoys variety, builds relationships easily and wants real ownership of the People and Culture function as well as the safety and wellbeing side of People and Culture.

People and Culture Advisor/Generalist Permanent Full-Time | Based at Box Hill Head Office, relocating to Boronia early 2027

CoolDrive Auto Parts is looking for a driven People and Culture Advisor / Generalist to join our team, with a strong focus on Workplace Health and Safety (WHS), engagement and retention, learning and development and performance management. You'll work across our branch network, distribution centres, office environments, and with managers while helping us maintain a protected, supportive and compliant workplace.

This role suits someone who enjoys variety, builds relationships easily and wants real ownership of the People and Culture function as well as the safety and wellbeing side of People and Culture.

Key Responsibilities Workplace Health and Safety

Manage WorkCover claims from lodgement to return to work, liaising with insurers, case managers, rehabilitation consultants, treating practitioners and team members

Coordinate return to work plans and suitable duties,



partnering with Branch Managers to support injured team members

Oversee incident and injury reporting, including logging, investigating, following up corrective actions and meeting notification requirements

Support the implementation and ongoing improvement of WHS policies, procedures and risk management practices across all locations

Coordinate WHS activities across all locations, and track actions through to completion

Prepare and maintain regular safety reports, including incident trends, lost time injuries, claims data and other key WHS metrics

Engagement and Retention

Coordinate the annual salary review process, including compiling and analysing data, supporting management and facilitating communications

Organise the Team Member of the Month program, including coordinating nominations, selecting winners and communicating across the Company

Coordinate the Recognition of Service Program

Learning and Development

Coordinate Learning and Development programs through the Yarno platform

Coordinate Learning and Development programs through the Employment Hero learning platform

Performance Management

Partner with managers to coach and support them through difficult conversations and formal performance processes

Ensure performance management processes comply with the Fair Work Act and Company policy





Support the delivery of annual performance reviews, including goal setting and reviews

Maintain accurate documentation and records of performance and conduct matters

Build manager capability through training, templates and practical guidance on feedback and coaching

Generalist

Maintain accurate team member and safety records in the HRIS Employment Hero system

Provide proactive general support to the People and Culture team

Provide practical advice and coaching to managers and team members on People and Culture matters

Key Selection Criteria

Workplace Health and Safety:

Experience in WHS, injury management or WorkCover, including managing claims, return to work and incident investigations

Engagement and Retention:

Experience coordinating employee engagement, recognition or reward programs, including supporting salary review cycles with accurate data and clear communication

Learning and Development:

Experience coordinating onboarding and learning programs, including using learning platforms such as Yarno or Employment Hero

Performance Management:

Demonstrated experience coaching managers through performance management processes, including difficult conversations, with working knowledge of the Fair Work Act

Generalist:

Solid HR generalist experience with accurate record keeping in an HRIS, with Employment Hero

Communication:

Strong communication and interpersonal skills, with confidence advising managers at all levels and the discretion to handle sensitive and confidential information appropriately

Attention to Detail:

High attention to detail and the ability to manage compet

📌 HR Advisor/Generalist (Melbourne)
🏢 CoolDrive
📍 Melbourne