AT A GLANCE

Part-time · every Friday 3:00–8:00 pm and every Saturday 10:00 am–5:00 pm (both essential) · around 12 hours a week to start · base rate A$30–A$40 per hour · Korean and English every day · Strathfield Plaza, opposite the station · a long-term role that grows into operations.

ABOUT SKY HSC COLLEGE

SKY HSC College is a tutoring college for Years 7–12 (Chemistry, Physics, Mathematics and English) in Strathfield Plaza, directly opposite Strathfield station. We are a small, close team led by HSC specialists with 10 to 25 years of teaching experience. Around half of our families speak Korean at home and half English, so this role works in both languages every day.

A LONG-TERM ROLE, BUILT TO GROW

This role suits someone looking for a stable, long-term position (three years or more) where they can grow from front-desk coordination into enrolments, systems, marketing and day-to-day operations.

HOURS

This role looks after our front desk on Friday, 3:00–8:00 pm and Saturday, 10:00 am–5:00 pm. You'll need to be available on both days, every week. Your days and hours are set on a fixed part-time roster, agreed with you in writing before you start. The days may change from 2027 as the college grows; any change is agreed with you in writing. More hours open up as the role grows.

A STEADY PRESENCE

Families rely on a familiar, dependable front desk, so we need someone who can be here consistently, week in, week out. Your Friday and Saturday shifts are fixed on your roster, and planned leave is arranged with us in advance.

WHAT YOU'LL DO

- First point of contact for students and parents – in person, by phone, SMS and KakaoTalk – in Korean and English
- Coordinate enquiries, consultations, trial lessons and admissions, with timely follow-up to families
- Manage class schedules and lesson changes in our student management (CRM) system; keep student records current in Monday.com
- Issue invoices and follow up payments (data entry and follow-up, not accounting)
- Keep teachers, students and parents informed: progress updates, schedule changes, college notices
- Produce short-form content for our social channels: Reels/Shorts, easy motion graphics, class and teacher promos
- Use AI tools every day to draft, translate,



summarise and automate routine admin – we build our systems around them
- Keep the front desk and classrooms presentable

YOU'LL BE A STRONG FIT IF YOU ARE

- Bilingual: professionally fluent in Korean and English – phone calls, messages, Korean typing and clear English emails
- Reliable: punctual, and comfortable taking responsibility for tasks through to completion
- Proactive and organised: you spot what needs doing and act on it
- AI-confident: you use ChatGPT, Claude, Gemini, Copilot or similar for real admin work
- Video-capable: you can make short-form video with CapCut, Canva or AI video tools – basic motion graphics is a strong plus
- Business-minded: interested in business, management, marketing or operations – in how a small education business runs, beyond front-desk service
- Available: every Friday, 3:00–8:00 pm, and every Saturday, 10:00 am–5:00 pm, on an ongoing basis

Preferred: 1+ year in reception, customer service or admin; experience with families and students; able to explain the NSW HSC system clearly to parents and students.

REQUIREMENTS

Valid Australian work rights for the advertised days and hours (verified before employment) and a Working With Children Check (current, or obtained before you start).

PAY & TRAINING

- Base rate: A$30–A$40 per hour. Pay details are discussed at interview and confirmed in writing before you start.
- Probation: a probation period of at least three weeks (six shifts) – we'll go through the details at interview.
- Training and equipment: training on our student management (CRM) system, Monday.com and our AI workflows is provided; equipment and software are supplied.

HOW TO APPLY

To be shortlisted, please apply on Indeed with your resume and a cover letter (about one page). Write it naturally, in your own words, and make sure it covers these six points:

- 1. About you – your relevant study,



work and customer-service experience, and what interests you about this role
- 2. Languages – your practical experience in Korean and in English (phone calls, parent messages, written Korean, clear English emails) and how comfortable you are in each
- 3. Availability and start date – confirm that you can work every Friday, 3–8 pm, and every Saturday, 10 am–5 pm, the earliest date you could start, and any other days you could work
- 4. Work rights – your current work rights and any expiry date, and your realistic availability over the next 12 months and beyond
- 5. AI experience – the tools you've used, real examples of tasks you used them for, and how you'd rate your level (beginner / intermediate / advanced) and why
- 6. Marketing and social media – any marketing experience (study, work, volunteering or personal projects), and any social media account you've run (TikTok, Instagram, Threads, YouTube): what you posted and how it went – links welcome

Next steps: a 10-minute phone conversation in English, an interview with the Director and, if successful, a written offer of part-time employment (starting with probation).

We welcome applicants from all backgrounds and assess every application against the requirements of the role.

Learn more: https://skyhsc.com · Instagram @skyhsc · Questions: 02 8012 8488

Pay: $30.00 – $40.00 per hour

Expected hours: 11.0 – 12.0 per week

Application Question(s):

- Can you take a parent phone call in Korean, read and type Korean messages, and write clear English emails? Please answer yes or no and add one line about where you have used each language.
- Can you work every Friday 3-8pm AND every Saturday 10am-5pm, every week? Please list the days and times you can work, and your earliest start date.
- What are your current work rights in Australia (for example, full work rights, or a visa – please include the visa type and its expiry date)? If successful, how long could you commit to this role (for example 1 year, 2 years, or 3+ years)?

Experience:

- Customer service: 1 year (Preferred)

Language:

- Korean (Required)
- English (Required)

Work Authorisation:

- Australia (Required)

Work Location: In person

📌 Bilingual Receptionist & Operations Assistant (Korean/English) (Strathfield)
🏢 SKY HSC College
📍 Strathfield