About Us

At Caruggi we bring the authentic, comforting flavors of Northern Italy—from rich risottos and handmade polenta to slow-braised meats and regional wines—to our local community. We operate a professional yet relaxed dining environment, where premium, knowledgeable service meets a warm, unpretentious neighbourhood vibe. We are looking for an energetic, hospitality-driven Restaurant Floor Supervisor to lead our front-of-house team and cultivate this unique atmosphere.

Position Overview

As our Floor Supervisor, you will set the tone for every shift. You will strike the perfect balance between maintaining high professional standards and fostering a welcoming, relaxed workplace for both our guests and staff. Leading by example, you will coach a passionate team, manage the floor during peak dining hours, and ensure our passion for Italian hospitality shines through in every interaction.

Key Responsibilities

- Lead the Floor: Direct daily floor operations, lead pre-shift briefings, orchestrate table rotations, and manage staff schedules dynamically.
- Champion the Vibe: Ensure service is technically precise but delivered with a warm, approachable, and relaxed demeanor.
- Guest Connection: Build genuine relationships with regulars, welcome new guests, and resolve any floor issues with grace and a hospitality-first mindset.
- Beverage & Menu Advocacy: Support the team in confidently discussing our Northern Italian menu, regional wine pairings,



and classic aperitivi.
- Team Mentorship: Train, motivate, and mentor front-of-house staff on service sequences, menu knowledge, and POS workflows.
- Operational Excellence: Complete opening/closing checklists, manage cash reconciliation, and maintain strict health, safety, and cleanliness standards.

What We Are Looking For

- Experience: 2+ years of hospitality experience in a fast-paced restaurant, with at least 1 year in a supervisory or team-lead role.
- Cuisine Passion: A genuine interest in or knowledge of Italian food and wine culture is highly regarded.
- Leadership Style: A supportive, positive mentor who leads with respect rather than a strict hierarchy.
- Composure: The ability to stay calm, organized, and smiling during a busy Friday night rush.
- Availability: Full flexibility to work a rotating roster, including weekends, nights, and key holiday periods.
- Certifications: Current RSA (Responsible Service of Alcohol) and Food Safety certificates.

What’s in it for You?

- Competitive salary or hourly rate + a fair share of tips.
- Staff discounts and complimentary shift meals.
- A positive, inclusive team culture where your voice and ideas are valued.
- In-depth training on Northern Italian cuisine, regional wines, and amaro.

Pay: From $38.00 per hour

Expected hours: 15.0 – 38.0 per week

Benefits:

- Employee discount
- Free food

Work Location: In person

📌 Restaurant Supervisor (Geelong)
🏢 Caruggi
📍 Geelong