REPORTS TO: Designated Radiographer

EMPLOYMENT TYPE/STATUS: CASUAL

EMPLOYMENT STATUS: ONGOING

CLASSIFICATION: Level 6

DATE REVIEWED: May 2026

Team Overview

The Quality and Clinical Care Team is responsible for ensuring the delivery of high-quality
services across BreastScreen Victoria, in accordance with the Quality Management and Risk
Management Frameworks, individual clinical policies and guidelines and the BreastScreen
Australia National Accreditation Standards.

This responsibility translates to the following three key functions:

1. Management of direct screening services run by BreastScreen Victoria, including fixed
screening sites and the Mobile Screening Service. Direct screening services are staffed
by BreastScreen Victoria employees and locum radiographers (where required).

2. Quality management and clinical governance through the provision of advice to
BreastScreen Victoria services—including Screening Services, Reading and Assessment
Services and the BreastScreen Coordination Unit.

3. Leadership to ensure high-quality standardised practices are delivered state-wide.

Additionally, the Quality and Clinical Care Team is responsible for:

- Development, implementation and review of standard operating procedures
- Strategic planning and implementation
- Stakeholder management
- Management of service partnerships to drive quality improvement
- Monitoring and reporting service performance to KPIs
- Supporting services with state-wide and site-specific projects and/or issues
- Management of feedback, compliments and complaints processes

Role Objective

In conjunction with one other Radiographer, Mammographic Technologist, receptionist, or
alone as required, be responsible for the efficient operation of a mobile mammography
screening service that includes the attainment of high standards of mammography quality
and client support, as well as care and maintenance of on board equipment.

Through exceptional communication and employment of active listening, provide respectful
care addressing the individual women’s culture, beliefs, values, anxiety and personal
characteristics, while maintaining high quality breast imaging.

Key Responsibilities – include but not limited to:

Key Responsibility
1) Client Centric Care

Provide Client Centric care to all women at each contact point

i. Show consideration of client concerns/anxiety. Inform women of what to expect,

request client to notify radiographer if experiencing any pain and ensure client is
aware of their right to stop screening at any stage.

ii. Create a caring and empathetic environment for all clients

iii. Communicate in a constructive and diplomatic way

iv. Contribute to positive promotion of MSS in local areas in both daily activities and as
requested

v. Advise Clients as requested of amendments to appointments.

2) Clinical Requirements

i. Mammography screening

a. Perform screening mammograms as per daily schedule

b. Focus on high quality images in accordance with NAS

ii. As an experienced Radiographer provide clinical supervision (indirect or direct) of
any clinical staff with less experience, providing advice and support relative to;
business systems, processes, policies and (at times) complex operation of
equipment and/or computers

3) Reception and data management

i. Perform reception duties including greeting clients, data entry, assist with form
completion and answering queries to ensure women feel comfortable and informed
of the processes.

ii. Present a polite and sincere manner, be mindful of people’s disposition and
appreciate the impact emotions may have on people’s manner

iii. As relative to the Reception & Data role, monitor and coach others with less
experience, providing advice and support relative to; data accuracy, business
systems, processes, policies and (at times) complex operation of equipment and/or
computers

4) Equipment care and QA

i. Perform all routine QA procedures, including those specified in the NAS, in
accordance with the manufacturer’s instructions and service procedures manuals.

ii. Immediate notification of equipment faults to key personnel and resolution
assistance

5) Van operations

i. Assist with set-up and pack-down of the van.

ii. Provide support to colleagues and clients to assist in ensuring the success of the
Mobile Screening Service program.

iii. Assist with new staff orientation (including Locums)



of MSS and related procedures
and protocols

iv. Provide logistical support and oversight when requested

6) Professional Development

Undertake continuous professional development to ensure compliance with NAS and
provision of a high-quality screening service.

7) Other duties as required from time to time to grow and develop the MSS client base

and support the expected outcomes of the MSS visit.

Level of Supervision and Independence

The Mobile Screening Service operates in various locations throughout Victoria as required by
BreastScreen Victoria. The van locations are coordinated logistically by the MSS Coordinator
at BCU.

Reporting to the Designated Radiographer for the Mobile Screening service, Radiographers
receive additional management support via regular telephone contact and onsite visits as
provided by the Designated Radiographer at the Reading and Assessment Service RAS, State
Radiographer and MSS Coordinator. Radiographers can be required to practice in isolation
from other professionals within their area of expertise and are expected to be competent in
the role and require no direct supervision whilst performing in the role.

It is expected that the MSS Radiographers will work effectively both autonomously and within a
team. This team may include but is not limited to Mammographic Technologists, Receptionists
and other BSV staff. This role may involve monitoring and coaching others in the team with less
experience, and providing advice and support relative to business systems, processes and (at
times) complex operation of equipment and/or computers.

It is expected that Radiographers have the capacity to resolve problems that require a degree
of original and independent thinking and may be required to handle difficult work situations
with the necessary skills to produce effective outcomes for BSV. Professional skills, knowledge
and a proficiency in a specialised field gained through formal qualifications and experience,
is required to perform in the role effectively and to assist in providing technical advice to
others.

The employee must be able to work collaboratively with colleagues at all levels of the
organisation. Well-developed interpersonal and negotiating skills, excellent communication
abilities and a high degree of personal accountability are essential for the role.

Key Behaviours

At BreastScreen Victoria, our values are more than words on a page; they reflect who we are
and how we work. Our values inform our everyday decisions. They guide how we interact,
solve problems, support clients, and contribute to a strong, unified team.

From the way we support each other to how we welcome and care for our clients, our values
of Caring, Respect, Collaboration, Inclusion, and Excellence form the foundation of our
workplace culture.

BreastScreen Victoria provides positive guidelines around key behaviours and values to
ensure the work of all employees is effective, respectful and contributes to the positive culture
of our organisation. Adherence to the BSV Performance Behaviours Dictionary, Code of
Conduct and other relevant organisational policies and procedures is an ongoing.
requirement of the role.

Key Selection Criteria

Academic Qualifications

ESSENTIAL DESIRABLE

Tertiary qualifications acceptable to the
Professional Accreditation and Education Board
of the Australian Society of Medical Imaging and
Radiation Therapy (ASMIRT)

Registration from the Medical Radiation Practice
Board of Australia to practice in the state of
Victoria in accordance with the Health (Medical
Radiation Technologists) Regulations of 1997.
Supported through AHPRA

Certificate of Mammography Practice (CMP)– or
willingness to work towards. Renewal required
every 3 years

Current Radiation User License from Department
of Health

Technical Abilities & Skills

ESSENTIAL DESIRABLE

Previous experience working in mammography Hologic platform experience

Commitment to complete appropriate Proficiency in Microsoft products




continuing professional development to
achieve/maintain accreditation in
mammography

Current Victorian driver’s license

Clinical Quality and Safety

Maintain clinical registration and any required
indemnity cover

Always work within approved scope of practice

Take personal responsibility for the quality and
safety of work undertaken

Take all necessary care and precautions when
undertaking clinical procedures

Maintain skills and knowledge necessary to
safely and skilfully undertake clinical work

Consult with peers and other experts and refer
to other healthcare workers when appropriate
and in a timely manner

Collaborate and clearly communicate with
clients

Personal Abilities & Behaviours

ESSENTIAL DESIRABLE

Excellent organisational and time management
skills.

Demonstrated capacity to self motivate and find
solutions to meet project objectives.

Demonstrated ability to work both autonomously
or in a team environment where appropriate.

Ability to interact and work collaboratively with
all levels of the organisation

Other

ESSENTIAL DESIRABLE

Commitment to improving performance

Demonstrated ability to negotiate and problem
solve effectively

Highly developed communication skills both
written and verbal

Relationships

INTERNAL EXTERNAL

Well-developed interpersonal skills and able to
communicate with women from diverse
backgrounds in a courteous and effective
manner

Reliable, self-motivated, versatile and
demonstrates integrity.

A positive ‘can do’ attitude. Adaptable and
receptive to change.

Able to work cooperatively and effectively within
a team environment, able to provide and accept
feedback in a constructive manner.

Able to navigate internal and external systems
and processes remotely, identifying and
actioning issues for escalation efficiently

Diversity & Inclusion

We are committed to promoting diversity, inclusivity and accessibility within our workplace,
and encourage people from diverse communities and backgrounds to apply for roles at
BreastScreen Victoria. This includes (but is not limited to): people from multicultural
backgrounds; LGBTIQA+ communities; Aboriginal and Torres Strait Islander descent; and
people with disability.

BreastScreen Victoria have a number of policies, procedures and systems that promote
inclusive behaviours throughout our workforce. They are all key indicators for successful
performance in this role.

About BreastScreen Victoria

BreastScreen Victoria operates a population-based breast cancer screening program that
aims to reduce the impact of breast cancer and save lives through early detection. We
provide free breast screens (mammograms) to women and the trans and gender diverse
community aged 40 and over without breast symptoms, targeting those aged 50 to 74 years
who are proven to benefit the most from population-based screening.

We are contracted by the Victorian Department of Health to deliver breast screening in
Victoria as part of the national BreastScreen Australia Program.

BreastScreen Victoria operates across a network of permanent and mobile screening clinics
and assessment services to provide high-quality and inclusive care for the Victorian
community.

Our program is client-focused, embedding client input and feedback at every stage.

Our services are quality assured and accredited under the BreastScreen Australia National
Accreditation program, and our performance is measured against the National Accreditation
Standards.

Strategic Plan 2025-2029

Our Strategic Plan for 2025–2029 sets a bold vision and purpose, guiding our organisation
toward a future of no deaths from breast cancer in Victoria.

This Plan is closely aligned with the Victorian Cancer Plan and the Australian Cancer Plan,
both of which emphasise inclusive participation in breast cancer screening and enhancing
outcomes across priority populations.

Our people are at the heart of everything we do. This Plan highlights the focus and investment
needed to build a supported, adaptable workforce, with strong program and clinical
leadership and new capabilities, both now and into the future.

Developed through extensive consultation with consumers, service providers, staff, partner
organisations, and government stakeholders, this Plan reflects a shared commitment to
delivering equitable, high-quality breast screening services for all.

📌 Mobile Radiographer (Australia)
🏢 BreastScreen Victoria
📍 Australia