Digital Delivery Lead, Platforms | Sydney

ASHM is a not-for-profit organisation seeking a Digital Delivery Lead, Platforms to oversee the development and continuous improvement of its key digital platforms, including its website network, Learning Management System and MyASHM Profile. Working closely with the UX Designer, technical team and divisions across ASHM, the role will ensure platforms are user-focused, effectively governed, sustainable and aligned with ASHM's strategic priorities.

About You

You’re a strategic digital professional who enjoys translating organisational needs into effective digital solutions. You bring a user-focused mindset and can balance business priorities with technical considerations.

We’re looking for someone who:

- Takes ownership, exercises sound judgement and communicates decisions clearly.
- Builds trusted relationships, engaging confidently and consultatively with diverse stakeholders.
- Thinks critically and solves problems, using feedback and data to inform decisions and enhance digital experiences.
- Is proactive and adaptable, managing competing priorities and navigating change with a calm, considered approach.

Location: Melbourne or Sydney

Employment Status: Permanent, full-time

Salary: $125,000 + Super plus NFP salary packaging.

The final offer within the advertised range will depend on the successful candidate's skills and experience.

About ASHM Health

ASHM is a peak qualified body representing healthcare professionals working in HIV, BBVs, and sexual and reproductive health. We partner without prejudice,



working collaboratively to develop workforce capacity and strengthen health systems to uphold the dignity and rights of people facing stigma and barriers to care.

An independent community of practice, ASHM is a trusted organisation and accredited charity that develops resources and guidelines, delivers training, runs conferences, and advocates passionately for the needs of our members and communities.

Our members and supporters are health workers, community organisers, policy makers, health promoters, medical students, professionals, and specialists – all united to eliminate harm from these diseases, improve wellbeing and to protect our diverse communities.

Our values

ASHM prioritises collaboration, best practices, transparency, community ties, cultural respect, privacy, and addressing social inequities for continual quality improvement.

Benefits of working at ASHM Health

- Flexibility: Hybrid working and flexible hours to help support balance and adaptability in how we work
- Great benefits: Enjoy a competitive salary alongside a comprehensive benefits package, including not-for-profit salary packaging, novated leasing, and fringe benefit tax concessions
- Extra time to recharge: In addition to annual leave loading, we offer two extra paid days off over the Christmas and New Year period
- Support for growing families: We offer paid parental leave to eligible employees,



providing extra support during this important life transition.
- Wellbeing matters: We offer an Employee Assistance Program and a flexible, caring work environment that supports balance and mental wellbeing.
- Purpose-driven work: Be part of an organisation that values ethics, integrity, and social impact and puts purpose at the centre of everything we do.

Key Responsibilities

Product Ownership & Roadmap

- Own and drive the digital product roadmap for ASHM's websites, LMS and MyASHM Profile.
- Prioritise the product backlog, balancing user needs, business objectives and platform sustainability.
- Define product requirements and use data, analytics and stakeholder insights to guide prioritisation and product decisions.

Technical Decision Making & Platform Governance

- Lead technical decisions on platform configuration, integrations, plugins and third-party services, in consultation with the technical team.
- Oversee integrations across the CRM, LMS and MyASHM Profile to ensure secure and reliable data flow.
- Ensure platforms meet accessibility (WCAG 2.2 AA), privacy, data retention and cybersecurity requirements.

Project Delivery

- Lead platform projects and enhancements from discovery to release.
- Manage timelines, budgets, scope and risks to ensure successful delivery.
- Coordinate testing, releases and stakeholder communications throughout the project lifecycle.

User Experience, Design & Continuous Improvement

- Champion a user-centred approach to platform usability and design.
- Collaborate with the UX Designer on research, testing and design improvements.
- Identify opportunities to improve plat

📌 Digital Delivery Lead, Platforms | Sydney
🏢 Ashm Health
📍 Sydney