headspace Cannington

Part Time: 4 Days a week

ABOUT US

Arche Health is a not-for-profit, GP-member based organisation with a well-established history in providing quality primary healthcare services in metropolitan Perth. Arche Health delivers a range of services that aim to raise awareness and improve health outcomes of the community adding value to the local primary health care as the frontline of our health care system. Arche Health proudly boasts a consistent strength in delivering non-funded and funded services, including the highly successful lead agency for headspace Cannington, and headspace Armadale.

headspace is the National Youth Mental Health Foundation providing early intervention mental health services to 12–25-year-olds, along with assistance in promoting young peoples' wellbeing. This covers four core areas: mental health, physical health, work and study support and alcohol and other drug services.

Administration Officer - 0.8 FTE

THE ROLE

This is a senior administrative position supporting Centre operations at headspace Cannington. The Office Administrator provides high-level administrative and organisational support to the Centre Manager and leadership team, ensuring smooth day-to-day operations that enable the delivery of quality youth mental health services.

PRIMARY DUTIES

Administrative Leadership & Operations

- Oversee all administrative operations for the centre, ensuring efficient and skilled business practices

- Cover reception and coordinate with administration staff to maintain service quality and accessibility

- Manage schedules, calendars and resource allocation for leadership team and centre-wide activities

- Maintain accurate records, documentation and filing systems in accordance with privacy and compliance requirements

- Coordinate centre meetings (team meetings,



clinical reviews, intake meetings) and documentation

Governance & Compliance

- Support the Centre Manager to implement governance frameworks including clinical, corporate, cultural and participation governance

- Maintain documentation related to policies, procedures, credentials, scope of practice and staff qualifications

- Assist with incident reporting and quality assurance activities

- Support workforce management processes including recruitment and onboarding

Young People & Family Experience

- Ensure young people, families and visitors receive a warm, welcoming and respectful greeting

- Coordinate centre communications that reflect headspace values and accessibility principles

- Support participation and engagement initiatives by helping coordinate youth and family reference groups and feedback processes

- Help create an inclusive, youth-friendly physical environment

Workforce & Team Support

- Provide administrative and logistical support to clinical and service delivery teams

- Manage correspondence, scheduling and coordination for centre staff

- Support professional development planning and coordination of training activities

- Assist with leave management, timesheets and HR administrative requirements

- Ensure smooth operations to enable staff to focus on service delivery

Technology & Data Management

- Manage centre databases,



electronic records systems and headspace-specific platforms (hAPI, ourspace)

- Ensure data security, confidentiality and appropriate data collection practices

- Provide technical support and troubleshooting for administrative systems

- Maintain accurate service delivery data and key performance indicator tracking

SELECTION CRITERIA

Essential

- Minimum 3–5 years' experience in administrative or office management roles

- Demonstrated experience in a health, community services or not-for-profit sector

- Strong knowledge of governance frameworks, compliance and quality assurance principles

- Excellent organisational and time management skills

- Advanced proficiency with Microsoft Office (Word, Excel, Outlook) and database systems

- Ability to prioritise multiple tasks and manage competing demands

- High level of professionalism and discretion when handling confidential information

Desirable

- Qualifications in business administration, office management or related field

- Experience with health service administration or mental health services

- Knowledge of youth mental health issues and best practice service delivery

- Experience with practice management systems or electronic health records

- Familiarity with the not-for-profit sector and funding compliance requirements

Closing Date: Friday, 20th November 2026

APPLICANT MUST BE IN AUSTRALIA

Applications including current resume and statement of claims addressing the selection criteria in a cover letter should be applied directly in SEEK. Queries should be emailed through to [email protected]

If you require further information, please do not hesitate to contact:

Jamilea McGregor
Centre Manager – headspace Cannington
[email protected]

📌 Administration Officer - headspace Cannington
🏢 Arche Health
📍 Cannington