About the role

Working within a small passionate team, you'll help shape and deliver our fundraising strategy and appeals, from planning and preparing mailing lists through to processing gifts and thanking donors. You'll assist in maintaining our donor database, steward supporters through calls, letters and impact updates, and support future community fundraisers and events. You'll also partner with our Finance and Fundraising Coordinator, sharing responsibility for key fundraising activities. Alongside this, you'll keep our office running smoothly by managing reception, phones, inboxes, mail, filing, records and office supplies. This is a varied, hands-on role where your work directly supports the protection of Australia's threatened species.

Key responsibilities

- Assist in planning, coordinating and delivering fundraising appeals and campaigns, including tax appeals, end-of-year and seasonal appeals, and other innovative fundraising initiatives

- Maintain the donor database (CRM), process donations and issue receipts where necessary

- Support donor stewardship, including thank-you calls, letters, emails and impact updates to supporters

- Manage office operations, including reception, phones, general inboxes, mail, filing, record keeping and procurement of office supplies

- Respond to general enquiries from the public, supporters and partners





- Provide administrative support to the Marketing and Fundraising Manager and wider team as needed

- Ensure digital and hard-copy filing systems are well maintained, consistently named and regularly updated

About you

- At least 1 year of experience in a fundraising, donor relations or supporter care role, ideally in the not-for-profit sector

- Experience using a donor database (e.g. Raisely, Funraisin, Kindful or similar) with strong attention to data accuracy

- Demonstrated administrative experience, including managing inboxes, phones, filing and record keeping

- Excellent written and verbal communication skills, with a warm, professional approach to supporters and the public

- Strong organisational and time-management skills, with the ability to prioritise and work independently across a part-time schedule

- Proficiency in Microsoft 365 or Google Workspace (email, Drive, Word/Docs, Excel/Sheets)

- A genuine interest in wildlife conservation and alignment with Aussie Ark's mission

- Right to work in Australia

- Willingness to undergo a National Police Check

About us

Aussie Ark is a conservation charity protecting Australia's threatened species.

Benefits

- Be part of a team protecting Australia's threatened species

- A flexible, part time role that fits around your life

- Opportunities to build your fundraising career in a respected conservation charity

📌 Fundraising and Administration Officer (Somersby)
🏢 Australian Reptile Park
📍 Somersby