The Receptionist provides support to the Quality and Compliance Manager in the delivery of administrative services to the organisation in line with Regional Housing policy. The position is one of the primary points of contact for all incoming telephone enquiries.

Outside of the telephone lines, the Receptionist is a key role supporting the Quality and Compliance Team in areas of formatting, and updating of documents and letters, conducting internal compliance assessments, and recording accurate and correct minutes for meetings as directed. The Receptionist also provides general administrative support and excellent internal customer support to the Quality and Compliance Team and larger organisation as required.

- Demonstrated relevant experience, training and/or education in the area of administration.

- Experience in reception, data entry and general administrative tasks.

- Good time management and organisational skills.

- Good interpersonal skills and a commitment to customer service.

- Good written and oral communication, and interpersonal skills,



and the ability to build relationships with a range of people.

- High level computing skills across the range of Microsoft Office and the ability to quickly assimilate knowledge of recent systems.

- A mature and calm approach to managing customers who may be suffering crisis or distress.

Essential Criteria

- Holder of Australian Citizenship or full, unrestricted Australian work rights.

- Ability to obtain and maintain a National Police Check, Blue Card and Disability Worker Screening Clearance.

- Current Queensland C-Class Driver Licence.

What We Offer

- A meaningful role making a real difference in the community.

- Supportive, values-driven team culture.

- Training and professional development opportunities.

- The chance to work with a respected organisation committed to social impact.

Applicants are advised that this is a temporary full-time position until 30 June 2027.

All applications are confidential and only shortlisted candidates will be contacted.

📌 Receptionist (Townsville)
🏢 Regional Housing
📍 Townsville