Summary

We are seeking an organised and proactive Assistant Building Manager to join the onsite team at a premium high-rise residential building in Melbourne CBD. Based at the Concierge desk, this is a hands-on operational role supporting the Building Manager and Concierge team with the day-to-day management of the building. You will be a key point of contact for residents, contractors and service providers while assisting with the coordination of planned and reactive building works.

Key Responsibilities
Support the Building Manager with daily building operations and administration
Assist residents and contractors from the Concierge desk
Coordinate and schedule contractors, maintenance and planned works
Manage resident and contractor communications regarding building works, outages and access requirements
Monitor outstanding maintenance items and follow up contractors through to completion
Assist with contractor access, inductions, keys and onsite requirements
Conduct routine inspections of common areas and building facilities
Assist with move-in/move-out coordination and other resident bookings
Maintain accurate building records, reports and maintenance documentation




Assist with incident reporting and operational follow-ups
Support the Concierge team with building-related enquiries and issues
Escalate faults, incidents and urgent matters to the Building Manager as required

About You

You will be well suited to this role if you are organised, reliable and comfortable managing multiple priorities in a busy residential setting. Previous experience in building management, facilities, property, hotels, residential concierge or a similar operational role would be highly regarded.

You will also have:
Strong written and verbal communication skills
Positive attention to detail and follow-through
Confidence dealing with residents, contractors and service providers
Solid computer and administrative skills
The ability to prioritise tasks and work independently
A practical, solutions-focused approach to day-to-day building issues
A qualified presentation and customer-service mindset

This is an excellent opportunity for someone looking to develop their experience in building and facilities management while working alongside an experienced onsite team in a premium Melbourne CBD residential building.

📌 Assistant Building Manager West Melbourne (Australia)
🏢 Unity Building Management and Concierge
📍 Australia