Contact Centre Representative Townsville (Australia)

Contact Centre Representative Townsville (Australia)

28 Oct
|
Abano Healthcare
|
Australia

28 Oct

Abano Healthcare

Australia

Job Description

As a Contact Centre Representative, you’ll be an significant first point of contact for our patients and practices. You’ll use your dental knowledge and customer service skills to provide helpful, qualified and effective support.

Your responsibilities will include:
Manage patient inquiries, appointments, and records across phone, email, and online platforms.
Assist with insurance queries, payment options, and general service information.
Coordinate with dental staff to ensure clear communication and quality care.
Address patient complaints or concerns with professionalism and empathy.

📌 Contact Centre Representative Townsville (Australia)
🏢 Abano Healthcare
📍 Australia

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