Job Description:

Australian Citizens residing in Australia only respond. Must be able to obtain Negative Vetting Level 1.

Criteria

The buyer has specified that each candidate must provide a response to each criterion. Each response is limited to 3000 characters.
Minimum of 2+ years of experience in ESM or IT service management platforms such as Jira Enterprise Service Management, BMC remedy or Service Now.
Strong programming skills in languages such as Python, Java and Groovy.
Experience with AWS or other cloud services.
Familiarly with CI/CD practices and tools such as Gitlab, Gitlab pipelines & Bitbucket.
Proficiency in ESM tools such as Service Now, BMC Helix, Jira Cloud, Cherwell, and other relevant products.
Robust problem-solving abilities, excellent communication skills, and the ability to work collaboratively in a team setting.

Desirable criteria




ITIL Foundation or higher ITIL level qualifications (e.g., ITIL Managing Skilled, ITIL Strategic Leader).
Advanced certifications in ESM tools, such as Service Now Certified Implementation Specialist, BMC Helix Administrator, or Jira Administrator.
Experience with additional ESM tools and platforms, such as Ivanti, Freshservice, or Zendesk.
Knowledge of infrastructure-as-code tools (Terraform, Cloud Formation). Previous experience in a similar role within a large enterprise environment.

Required Skills:

IT Service Management CI/CD Zendesk Pipelines Service Now ITIL Bitbucket Gitlab AWS Dev Ops Communication Skills Programming JIRA Java Python Communication Management

📌 Senior Esm Devops Engineer Canberra
🏢 trabajo au
📍 Canberra