28 Oct
|
Xpt Software Australia
|
Melbourne
28 Oct
Xpt Software Australia
Melbourne
Understanding of contact Center Cloud domain : Amazon Connect for Voice, Sierra.ai for Voice bots and Sprinklr for Chat Bot. Business Analyst skills Understanding of the Contact Center domain Must Have Skills
Understanding of contact Center Cloud domain : Amazon Connect for Voice, Sierra.ai for Voice bots and Sprinklr for Chat Bot. Business Analyst skills Understanding of the Contact Center domain Nice To Have Skills
enhancement of AI capabilities in our Contact Centre to service our customers Detailed Job Description
Mandatory Skills
5+ years experience Understanding of the Contact Center domain Amazon connect Business Analyst skills Responsibilities
Interact with Business teams to gather Requirements. Interact with Implementation / Support teams to refine requirements Create required documentation to communicate requirements between project implementation and Business Teams.
📌 Business Analyst Melbourne
🏢 Xpt Software Australia
📍 Melbourne