Transdev Australasia operates public transport services employing drivers, maintenance workers, and customer service staff.

A Customer Service / Station Staff role is a frontline transport job focused on helping passengers at stations, stops, or light rail networks.

Job description : Core responsibilities : Assist passengers at train, bus, or light rail stations

Provide directions, travel information, and timetable help

Sell or check tickets and assist with fare systems

Manage crowd control during busy peak hours and events

Help passengers with accessibility or special needs

Respond to customer complaints or service issues

Ensure station safety and report incidents

Support operations staff during disruptions or delays

Maintain a clean and secure station environment

Skills required :



Robust customer service skills

Valuable communication and calm behaviour under pressure

Ability to handle busy crowds and peak-hour stress

Basic ticketing or computer system skills (training provided)

Teamwork with drivers and operations staff

Safety awareness (important in transport environments)

Pay: From $5,000.00 per month

Advantages :
Childcare assistance
Dental insurance
Employee mentoring program
Extended annual leave
Health insurance
Life insurance
Maternity leave
Parental leave
Profit sharing
Relocation assistance
Salary packaging

Work Location: In person

📌 Customer Service / Station Staff Transdev Australasia Sydney
🏢 Transdev Australasia
📍 Sydney