About the role

You'll be the welcoming voice our customers hear when they call, helping book their jobs and organise our electricians' schedules. Your work will help keep the day running smoothly and make sure our customers feel looked after from their first call.

Key responsibilities
Answering customer calls and responding to enquiries
Booking jobs and confirming appointments
Scheduling our electricians and keeping customers updated
Keeping customer information and job details organised
Helping with emails, paperwork and general office administration
Working closely with the owner and team to improve how we do things

About you
Friendly and confident speaking with customers
Organised, reliable and willing to learn
Comfortable using computers and learning current systems
Proactive—you notice what needs doing and follow through
Keen to build a career and grow alongside a business
Experience in administration, customer service or scheduling is helpful, but a outstanding attitude and willingness to learn matter too

About us

Russo Electrical is a growing electrical business looking for a friendly, motivated and organised person to become a key part of our team.

📌 Admin Gladesville
🏢 Russo Electrical
📍 Gladesville