ICT Business Analyst

MELIUS HOSPITALITY PTY LTD is seeking a suitably qualified and motivated ICT Business Analyst to support the company's business systems, digital platforms, and operational technology needs.

About the Role

The ICT Business Analyst will work closely with management and key stakeholders to analyse business operations, identify system requirements, and support the implementation and ongoing improvement of ICT solutions. This role focuses on ensuring that technology systems effectively support business growth, efficiency, and compliance across hospitality operations.

Key Responsibilities
Liaise with internal stakeholders to understand business processes, operational requirements, and system needs
Analyse existing workflows and identify opportunities for system and process improvements
Gather, document, and maintain functional and non-functional business requirements
Coordinate with external IT service providers and vendors to support system delivery and maintenance
Assist with system configuration, testing, user acceptance testing, and implementation activities
Prepare documentation such as process maps, business requirements documents,



and reports
Support change management activities related to new or updated systems
Ensure ICT solutions align with business objectives and operational requirements

Requirements
Bachelor’s degree in a relevant field or a minimum of five (5) years of relevant industry experience in ICT business analysis or a similar role
Demonstrated experience working in an ICT, systems, or business analysis capacity
Strong analytical and problem-solving skills
Ability to communicate effectively with both technical and non-technical stakeholders
Experience preparing business analysis documentation and system-related reports
Ability to work independently and manage multiple tasks in a business setting

Why Join MELIUS HOSPITALITY PTY LTD
Opportunity to support and enhance business operations through technology
Exposure to real-world business systems within the hospitality sector
Collaborative and skilled working setting
Competitive remuneration commensurate with skills and experience
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📌 Ict Business Analyst Sydney (Australia)
🏢 Melius Hospitality
📍 Australia