Senior Customer Support Lead — High Volume Centre Parramatta

Senior Customer Support Lead — High Volume Centre Parramatta

28 Oct
|
Planning
|
Parramatta

28 Oct

Planning

Parramatta

Department of Planning, Housing and Infrastructure (DPHI) is seeking a Senior Customer Support Officer based in Parramatta. The role delivers day-to-day customer service, guiding users of the NSW Planning Portal across phone, email and written channels.

You will mentor staff, handle escalations, and help optimise service delivery in a rapid-paced environment. This permanent, full time position offers adaptable working arrangements, a supportive team culture and opportunities to contribute to NSW
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📌 Senior Customer Support Lead — High Volume Centre Parramatta
🏢 Planning
📍 Parramatta

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