IG Design Group is a quick-growing global supplier of catalogue and private label products to leading retailers across Australia. Our categories include greeting cards, gift wrap, stationery, party supplies, toys and Christmas products — just to name a few!

We’re a hard-working, fun-loving team with a strong focus on building outstanding relationships, delivering quality products and working together to get the job done.

Why join us?
Growth opportunities and development opportunities
Competitive salary and super
EPIC culture- we offer a great place to work
Flexible work policy
Staff discounts, pizza lunches, birthday morning teas and more
A supportive and fun team setting

The Role We’re looking for an experienced Credit Controller to join our Finance team at our Head Office in Dandenong South - Full time and on Onsite.

Reporting to the Credit Manager, you’ll be responsible for maintaining debtor accounts, allocating payments, following up overdue balances and resolving account discrepancies. You’ll also work closely with customers, Sales and the wider Finance team to support solid cash flow and effective credit management.

Key Responsibilities:
Process and allocate customer payments
Follow up overdue accounts,



short payments and discrepancies
Reconcile customer accounts and resolve outstanding items
Maintain new and existing debtor accounts
Generate debtor statements and assist with month-end reporting
Liaise with customers and internal teams regarding account issues and collection risks
Monitor expected receipts and escalate potential payment concerns
Managing competing priorities and tasks

What we are looking for:
2+ years’ experience in Credit Control and/or Accounts Receivable
Previous account reconciliation experience
Strong communication and customer service skills
Good numerical skills and attention to detail
Strong organisational skills and ability to meet deadlines
Proficiency in Excel- you need to be a numbers person!
SAP experience preferred, but not essential- we can train the right person
Interest in and exposure to AI models (such as Claude, Chat GPT or Copilot)
A self-motivated team player who can also work independently

If you’re an EPIC Credit Controller looking for your next opportunity, we’d love to hear from you. Apply now!

Only short-listed applications will be contacted.

No Agencies please.

📌 Credit Controller Melbourne
🏢 Design Group Australia
📍 Melbourne