Guest Experience Concierge: Service & Upsell Brisbane (Australia)

Guest Experience Concierge: Service & Upsell Brisbane (Australia)

28 Oct
|
Sofitel
|
Australia

28 Oct

Sofitel

Australia

Sofitel Brisbane Central is seeking a Customer Experience Agent to answer calls from arriving and in-house guests, delivering exceptional service and engaging guests in line with Sofitel brand standards.

You will act as a journey expert, handle inquiries, upsell where appropriate, and document communications to support seamless guest experiences. A seven-day rotating roster and a focus on accurate, friendly service are essential.
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📌 Guest Experience Concierge: Service & Upsell Brisbane (Australia)
🏢 Sofitel
📍 Australia

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