Remote Complaints Analyst — Fintech Customer Experience Adelaide

Remote Complaints Analyst — Fintech Customer Experience Adelaide

28 Oct
|
Bunnings
|
Adelaide

28 Oct

Bunnings

Adelaide

Coinbase is seeking a Complaints Analyst III to join the Global Complaints team within Customer Experience. You will investigate and resolve consumer, regulatory, and litigation support complaints to deliver fair outcomes for Coinbase customers.

The team handles cases end-to-end from intake to resolution, ensuring thorough, accurate, and timely responses. You will maintain case records in Salesforce, escalate complex issues, meet SLA targets, and contribute to process improvements.

📌 Remote Complaints Analyst — Fintech Customer Experience Adelaide
🏢 Bunnings
📍 Adelaide

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