Job Description
Position: ServiceNow Developer – ITSM / HRSD /n

Experience:
5 – 7 Years /n

Location:
As per business requirement /n Job Summary /n We are looking for a skilled ServiceNow Developer with expertise in ITSM and HRSD /n implementations. The candidate should possess solid development capabilities /n along with experience in designing, configuring, and customizing ServiceNow /n solutions to support business requirements. /n

Key Responsibilities
/n  Design, develop, and implement ServiceNow ITSM and HRSD solutions. /n  Customize applications using Business Rules, Script Includes, UI Policies, /n Client Scripts, and Flow Designer. /n  Configure HR Case Management, Employee Service Center, Knowledge /n Management, and Lifecycle Events. /n  Develop and maintain integrations using REST, SOAP, IntegrationHub, and /n MID Server. /n  Work on Service Catalogs, Record Producers, Workflows, and Flow Designer. /n  Develop reports, dashboards, and performance analytics. /n  Participate in requirement gathering, solution design, testing, and deployment /n activities.



/n  Troubleshoot and resolve application defects and performance issues. /n  Follow ServiceNow development standards and governance practices. /n Required Skills /n  Solid JavaScript scripting experience. /n  Expertise in ITSM and HRSD modules. /n  Experience with IntegrationHub and Service Portal. /n  Knowledge of CMDB, Discovery, and Asset Management. /n  Experience in Agile delivery model. /n  Positive knowledge of ServiceNow platform architecture. /n Mandatory Certifications /n  ServiceNow Certified System Administrator (CSA) /n  ServiceNow Certified Application Developer (CAD) /n  ServiceNow Certified Implementation Specialist – ITSM (CIS-ITSM) /n At Least One Additional Certification (Nice to have) /n  ServiceNow Certified Implementation Specialist – HRSD (CIS-HRSD) /n Preferred Certifications /n  ITIL Foundation v4 /n  Certified Application Specialist (relevant ServiceNow modules)

📌 Servicenow Developer Sydney
🏢 Hexaware APAC
📍 Sydney