Archerfield, QLD | $35.30 per hour + super
Monday: 9:00am–5:00pm
Tuesday to Friday: 8:00am–4:00pm
Microsoft Dynamics 365 experience preferred, but not essential

About the opportunity

Excel Recruitment is seeking an organised, customer-focused Service Centre Coordinator to join our client, an established provider of positioning and automation technology in Archerfield.

This diverse role combines front-counter customer service, administration and service coordination. You’ll support customers and technicians to keep repairs, bookings and day-to-day service centre operations running smoothly.

Your responsibilities
Welcome customers and respond to enquiries at the front counter and over the phone.
Book in customer repairs and internal service jobs.
Coordinate technician workflows and keep customers updated on repair progress.
Prepare service and sales quotations, invoices and supporting documentation.
Maintain accurate customer, product and service records.
Assist with spare parts,



stock transfers and inventory replenishment.
Coordinate repair collections and returns.
Support showroom sales and assist with rental enquiries.

What you’ll bring
Experience in customer service, administration or service coordination.
Solid communication skills and a qualified, friendly manner.
Excellent organisation, attention to detail and the ability to manage competing priorities.
Confidence using computer systems and maintaining accurate records.
A practical approach to problem-solving and a willingness to learn.
The ability to work independently and collaboratively with a team.
Experience with Microsoft Dynamics 365 will be highly regarded, but is not mandatory.

Apply now

If you enjoy helping customers and keeping a busy service team organised, click Apply and submit your current resume.

📌 Service Centre Coordinator Archerfield
🏢 Excel Recruitment
📍 Archerfield