Superannuation Hub Specialist | First-Call Resolver (Melbourne)

Superannuation Hub Specialist | First-Call Resolver (Melbourne)

27 Oct
|
Link Group
|
Melbourne

27 Oct

Link Group

Melbourne

MUFG is seeking a Customer Service Officer (Hub Specialist) to resolve complex member queries and support stakeholders in a quick-paced contact centre.
The role will focus on first-call resolution, empathy, and accurate administrative support in a hybrid setup with 2-3 days in office.
You will work on complex cases, escalate when needed, and contribute to continuous service improvements while meeting KPIs and maintaining regulatory standards.
#J-*****-Ljbffr

📌 Superannuation Hub Specialist | First-Call Resolver (Melbourne)
🏢 Link Group
📍 Melbourne

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