27 Oct
|
Comcare (Australian Government)
|
Canberra
27 Oct
Comcare (Australian Government)
Canberra
A government agency based in Canberra is seeking a Senior Client Experience Officer responsible for managing complex claims-related complaints.
The role includes assessment and resolution of complaints, providing call coaching, and ensuring high-quality client experience.
Essential qualifications include relevant tertiary education and experience in complaints management and call coaching.
This position offers opportunities for continuous improvement in client service delivery and engagement with internal teams.
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📌 Senior Client Experience Officer - Claims & Complaints (Canberra)
🏢 Comcare (Australian Government)
📍 Canberra