The Opportunity
We are seeking a Recover At Work Administrator to join our growing team!
In this role you will be responsible for injured employees, their managers, host clients, and other stakeholders to ensure a supportive return to work program.
Full Job Description
Support the Safety & Recover at Work teams by providing back-end administrative support
Support return-to-work coordination by liaising with insurers, host clients, and internal stakeholders to facilitate claims progression and recovery outcomes
Lodge workers' compensation claims across multiple jurisdictions, ensuring accuracy and compliance with relevant documentation requirements
Maintain accurate and up-to-date records within injury management systems
Oversee the administration of the incident and injury programs and databases
Collect and collate incident and injury statistics and assist with preparation of monthly reporting
Assist with payroll-related activities, including wage calculations and reimbursements for injured workers, ensuring accuracy and timeliness
Manage shared inboxes and prioritise high volumes of requests in a fast-paced workplace




Collate and maintain common law and claims data, demonstrating a high level of attention to detail and confidentiality
Provide support to Advisors through reporting, documentation, and follow-ups to ensure recovery actions are progressed effectively
Manage injuries treated under the Early Intervention program
Build and maintain strong working relationships with internal teams, insurers, and external stakeholders to support positive recovery outcomes
You will also have:
Strong verbal and written communication skills with the ability to provide direction on requirements for workers' compensation claims and suitable duties support
Excellent administrative skills
Ability to work within a team and autonomously where needed to achieve required outcomes within specified deadlines/time frames
Highly proficient in the use of technology; Microsoft suite of products, and online injury management software
Understanding of the Recover at Work process and responsibilities
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📌 Recover At Work Administrator (Brisbane)
🏢 PeopleIN Group
📍 Brisbane