efm Logistics in Melbourne seeks an experienced Workforce Planning Manager to own forecasting, capacity planning, rostering and real-time workforce management for our Customer Service function.
You will lead a small team to optimise coverage, performance and cost-to-serve across 100+ staff in a high-volume workplace.
You will collaborate with Customer Service leadership and IT to improve processes, reporting and system configuration, ensuring aligned resources with business needs and service
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📌 Senior Workforce Planning & Analytics Lead (Melbourne)
🏢 Efm
📍 Melbourne