27 Oct
|
Protecta
|
Sydney
Protecta Group is seeking an experienced National Customer Service Manager to lead the nationwide customer service function.
You will guide a team through supervisors and Team Leaders, setting standards, KPIs and a training plan, while developing people and processes to deliver outstanding customer experiences.
You will report to the Head of Operations and drive continuous improvement across people, processes and systems, including NetSuite, CRM and ERP platforms.
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📌 National Customer Service Leader, Training & Growth (Sydney)
🏢 Protecta
📍 Sydney