Know your way around a parts catalogue?
Love helping customers and being part of a great team?
If you're someone who enjoys solving problems, tracking down the right part, delivering outstanding customer service and keeping things running smoothly behind the scenes, this could be the role you've been looking for.
And the best part?
You'll be joining a business that genuinely invests in its people, culture and workplace experience.
About the Role
As a Parts Interpreter, you'll be the go-to expert for customers, technicians and colleagues seeking the right parts solutions.
Reporting to the Parts Department Manager, you'll play a vital role in supporting retail, wholesale and internal customers while ensuring parts are sourced, processed and delivered accurately and efficiently.
No two days are the same.
One minute you'll be assisting a customer with a parts enquiry, the next you'll be sourcing components, managing orders or supporting workshop operations.
A little about what you will be doing
Providing expert parts advice and solutions
Managing retail, wholesale and internal sales enquiries
Following up customer back orders
Picking parts for counter sales and workshop requirements
Promoting specials and identifying upselling opportunities
Maintaining customer information within the CRM system




Interpreting parts catalogues and manuals
Sourcing parts from manufacturers and suppliers
Coordinating the timely dispatch of parts orders
Processing parts orders and quotations accurately
Maintaining documentation and records
Monitoring distributor updates and bulletins
Recording lost sales and identifying improvement opportunities
To be successful in this role you'll ideally have:
Experience as a Parts Interpreter (commercial vehicle experience highly regarded)
A solid customer service mindset
Excellent communication and relationship-building skills
Sound computer skills and confidence learning new systems
A reliable, organised and team-oriented approach
Current manual driver's licence
Forklift licence (advantageous but not essential)
Availability to participate in a rotating Saturday morning roster
What's in it for YOU?
Attractive above-award hourly rate
Modern Derrimut facility with onsite café and free gym
Employee discounts and wellbeing initiatives
Supportive team environment where your contribution is valued
CMV Care Program including mental health and wellbeing support
Regular social events and employee celebrations
Opportunities to give back through the CMV Group Foundation
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📌 Parts Interpreter (Melbourne)
🏢 Triton Environmental Consultants
📍 Melbourne