Services and Programs Team Leader
Corrective Services NSW
Location:
Aldavilla, NSW, AU, ****
Location:
Mid-North Coast Correctional Centre
Employment type:
1 Ongoing, Full-Time and 1 Temporary, Full-Time
Salary:
$116, ****** - $129,****** pa + Leave Loading & Superannuation
Your Role
This role is responsible for coordinating and delivering accredited programs and services that support offender rehabilitation and positive behavioural change across correctional centres.
You will provide guidance and administrative supervision to Services & Programs Officers, ensuring programs are delivered safely, ethically, and to a high professional standard.
This is a rewarding opportunity to make a meaningful impact on community safety, develop leadership and program management skills, and contribute to outcomes that help individuals successfully reintegrate into society.
What you'll do
As a Services and Programs Team leader, you will coordinate and deliver accredited and approved rehabilitation programs and services that support positive behavioural change and help reduce reoffending.
You will plan, monitor and facilitate program delivery across correctional centres ensuring services are delivered safely, effectively and in line with operational requirements.
You will provide day-to-day guidance and administrative supervision to Services & Programs Officers, supporting quality program delivery and professional development.
This includes reviewing reports, providing advice to internal stakeholders, and ensuring compliance with policy, procedures and qualified standards.
You'll work within a dedicated and collaborative team focused on rehabilitation and community safety.
Operating in a energetic correctional environment, you'll balance program coordination responsibilities with direct program delivery, making a meaningful contribution to offender outcomes and safer communities.
What you'll bring




Knowledge of contemporary correctional programs and practices, including alcohol and other drug, crisis and welfare services.
Experience facilitating group-based behavioural change programs.
Strong communication, stakeholder engagement and relationship-building skills.
Ability to lead, support and guide staff in a service delivery environment.
Proven ability to manage competing priorities in a dynamic setting.
Experience which demonstrates the ability to meet the key accountabilities and focus capabilities as detailed in the role description
Qualifications required
Current NSW Drivers Licence
Relevant tertiary qualifications in social work, psychology, mental health, or a related human services field, and/or equivalent experience.
Certificate IV in Correctional Practice (or ability to obtain within required timeframes).
What We Offer
We offer a variety of benefits, including:
A challenging and rewarding career
Flexible, autonomous work environment
Competitive pay and conditions
Training and development opportunities to build and maintain capabilities
Health & Wellbeing and Employee Assistance Programs.
Want more information?
Visit our website to see more information on Working for us.
We do work that really matters
Working for Corrective Services NSW provides lots of opportunities to make a real difference.
We collaborate with other agencies and community partners, to improve lives and realise the potential of children, adults, families and communities.
We're focused on breaking, rather than managing, disadvantage.
It's work that really matters.
Inclusion and Diversity lies at the heart of how we recruit
We continue to hire great people with a wide variety of skills, experience and backgrounds.
This includes people with disability, Aboriginal and Torres Strait Islander People, women, people identifying as LGBTIQ+, culturally and linguistically diverse people, carers and other diversity groups.
#J-*****-Ljbffr

📌 Services And Programs Team Leader (New South Wales)
🏢 Nsw Department Of Communities And Justice
📍 New South Wales