Manage large amounts of incoming phone calls.
.
Build sustainable relationships and trust with customer accounts through open and interactive communication.
Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution.
Requirements
Proven customer support experience or experience as a Client Service Representative.
Solid phone contact handling skills and active listening
Familiarity with CRM systems and practices
Excellent communication and presentation skills
#J-*****-Ljbffr
📌 Customer Support Representative (Melbourne)
🏢 MOL Electronics
📍 Melbourne
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