27 Oct
|
CoreVue Radiology
|
Melbourne
27 Oct
CoreVue Radiology
Melbourne
CoreVue Radiology & HeartCare is seeking a talented Referrer Engagement Manager to join our team in Kew, Victoria.
This part time role is responsible for building and maintaining strong relationships with healthcare providers who refer patients to our radiology services, ensuring a seamless and positive experience for all our referrers.What you'll be doingProactively engage with existing referrers to understand their needs and provide exceptional customer serviceIdentify new referral opportunities and actively build relationships with prospective referrersProvide education and training to referrers on our services, processes and latest developmentsCollaborate with the clinical and operational teams to resolve any referrer queries or concernsGather valuable feedback from referrers to help improve our services and processesMaintain detailed records of all referrer interactions and activitiesSupport the development and implementation of referrer engagement strategiesWhat we're looking forProven experience in a client-facing role,
ideally within the healthcare industryStrong communication and interpersonal skills with the ability to build trusting relationshipsExcellent problem-solving and customer service skillsThorough understanding of the referral process and regulatory requirements in the medical industryProficient in using CRM systems and data analysis to track and report on referrer engagementProactive, organised and able to work independently as well as part of a teamWhat we offerAt CoreVue Radiology & HeartCare, we are committed to providing our employees with a supportive and fulfilling work environment.
You'll enjoy joining a friendly team with opportunities for professional development.
Our flexible work arrangements and health and wellbeing initiatives will enable you to maintain a healthy work-life balance.About usCoreVue Radiology & HeartCare is a brand new provider of high-quality comprehensive diagnostic imaging services in Victoria.
With a team of experienced specialist and state-of-the-art equipment, we are dedicated to delivering exceptional patient care and supporting the healthcare community.
Our commitment to innovation and continuous improvement drives us to find new ways to enhance the patient and referrer experience.
#J-*****-Ljbffr
📌 Medical Liaison Officer (Melbourne)
🏢 CoreVue Radiology
📍 Melbourne