Business Improvement Analyst Kenmore QLD, AustraliaWork in an inclusive, down to earth & welcoming culture.
Onsite cafe, salary packaging + 5 weeks' annual leave.
Based at our Kenmore Head Office - free onsite parking.About you and your new opportunityWorking alongside the Business Improvement Lead, you will have the opportunity to contribute to a diverse range of initiatives, gaining exposure across the Seniors Living portfolio while helping embed a culture of continuous improvement and innovation.What you'll be doingMapping and analysing current business processes and service delivery workflowsIdentifying inefficiencies, risks, and opportunities for improvementGathering and interpreting qualitative and quantitative data to support informed decision-makingDeveloping explicit, evidence-based recommendations and improvement plansFacilitating workshops, interviews, and stakeholder consultationsSupporting the design, implementation, and evaluation of improvement initiativesProducing process documentation, reports, and improvement artefactsMonitoring outcomes and identifying ongoing improvement opportunitiesHelping foster a culture of continuous improvement across the organisationWhat you will bring to our teamYou are a curious and analytical professional with a passion for continuous improvement.
You enjoy understanding how services and processes operate, identifying opportunities for improvement, and turning information into practical recommendations.
Strong communication and stakeholder engagement skills, coupled with a flexible approach to problem solving, will enable you to work effectively across a diverse range of teams and initiatives.Tertiary qualifications in Business, Health Administration, Quality Improvement, Analytics,



or a related disciplineExperience analysing business processes and identifying improvement opportunitiesStrong ability to gather, analyse, and interpret data and operational informationExperience translating findings into practical recommendations and actionable outcomesDemonstrated stakeholder engagement and relationship-building skillsExcellent communication, facilitation, and presentation skillsExperience within aged care, community services, healthcare, home care, or a similar service-delivery environmentExposure to project delivery or business improvement initiativesKnowledge of continuous improvement methodologies such as Lean or Six SigmaExperience with reporting and analytics tools, including Advanced Excel and Power BIWho we are – Churches of ChristChurches of Christ is one of Australia's largest and most diverse not-for-profit organisations, delivering a range of care and community services across Residential Aged Care, Home Care and Retirement Living, Foster and Kinship Care and, Housing Support for over 140 years.
We are guided by our values of Integrity, Compassion, Excellence and Courage, and we welcome everyone, of all backgrounds and faiths, as we foster a diverse and inclusive community for our people.Why Join Our TeamTransformative leadership and a high performing team culture.Opportunities for career development, stretch assignments and progression.A growing not-for-profit organisation with purpose and community impact.Work in an inclusive, down to earth & welcoming culture.5 weeks annual leaveHybrid / flexible working arrangements to support your work life balance.Free on-site parking + on-site café with staff discount (at the Kenmore head office).
Not for profit salary packaging up to $18,549 which could be used for up to $15,900 (for every living expenses like rent, mortgage, school fees and many more) and up to $2,650 for meals and entertainment.Type: Permanent Category: Retirement Living
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📌 Business Improvement Analyst (Brisbane)
🏢 Churches Of Christ
📍 Brisbane