Join ARMA as a Collections Officer (General Consumer) – No Experience Necessary!
Alexandria, NSW | Full-Time | Entry-Level Friendly
Looking to launch your career in customer service?
Join ARMA Group, an ASX-listed leader in credit management, helping some of Australia's biggest brands resolve debt with empathy and innovation.

What You'll Be Doing
Handling inbound & outbound calls with care and professionalism
Supporting customers facing financial hardship
Negotiating fair, compliant payment solutions
Resolving account issues and overcoming objections
Hitting KPIs while living ARMA's Core Values
What You'll Need
Strong communication skills (verbal & written)
Confident with Microsoft Office & quick to learn systems
Empathy, resilience & emotional intelligence
Great time management and attention to detail
Customer service experience is great, but not essential!




Why ARMA?
Full training and explicit career pathways
Incentives and bonus rewards
Wellness support via Employee Assistance Program
Onsite gym, games rooms, and team social events
A high-performing, supportive team culture
Be part of a fast-growing, ASX-listed national brand
ARMA Welcomes Diversity
We're proud to be an equal opportunity employer, embracing diversity across gender, culture, disability, and identity.
If you meet the criteria, we want to hear from you.
Applicants must have valid Australian work rights
Police check required for successful candidates
Start your career with purpose — join the ARMA family today.
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📌 Collections Officer (Sydney)
🏢 ARMA Group (ARMA)
📍 Sydney