Due to continued growth, they are seeking an experienced HVAC Service Coordinator.
HVAC Service Coordinator
Your new company
This established and growing building services contractor delivers reactive service, maintenance and minor works across a diverse client portfolio.
Due to continued growth, they are seeking an experienced Service Coordinator to support their technicians, clients, suppliers and internal teams.The business offers a fast-paced and collaborative environment where you will have genuine ownership of service operations and the opportunity to help improve processes as the company continues to grow.
Your new role
As an HVAC Service Coordinator, you will manage the day-to-day coordination and administration of service operations.
Acting as the central link between clients, technicians, suppliers and internal departments, you will ensure jobs are scheduled, documented and completed accurately before invoicing.Working within Simpro, your responsibilities will include:
Receiving client service requests and managing service enquiries
Scheduling technicians across reactive service calls, planned maintenance and defect works
Setting up customers, service jobs and small works in Simpro
Rescheduling jobs according to priority and operational requirements
Preparing and following up quotes for service work and minor projects
Ordering materials and scheduling works once parts have been received
Managing purchase orders and following up outstanding client POs
Reviewing service reports to ensure they are accurate, complete and ready for invoicing
Coordinating client documentation, including SWMS and site access information
Monitoring subcontractor insurance and compliance documentation
Reconciling technician timesheets and allocating hours to the correct jobs
Supporting Accounts with invoicing and payment-related enquiries
Identifying opportunities to improve systems, procedures and service delivery




The position plays an important role in ensuring service jobs move efficiently from the initial client request through to completion and invoicing
What you'll need to succeed
To be successful in this position, you will ideally have previous experience in service coordination, maintenance administration, facilities services or a similar contractor environment.You will also bring:
Strong experience scheduling field technicians or tradespeople
Previous exposure to Simpro or a comparable job management system
Excellent organisational and time-management skills
Strong attention to detail across job documentation and invoicing requirements
Confidence communicating with clients, suppliers, technicians and internal stakeholders
Experience coordinating materials, purchase orders and service documentation
The ability to manage multiple priorities in a busy service environment
A practical, solutions-focused approach
The ability to work independently while contributing to a wider team
A flexible and adaptable attitude as the business continues to develop
Direct Simpro experience would be highly regarded.
What you'll get in return
This is an opportunity to join a growing contractor in a broad and influential coordination position.
You will work closely with the operational team, take ownership of the service workflow and contribute ideas that improve efficiency across the business.You will also benefit from:
A wide-ranging role with genuine responsibility
Exposure to service, maintenance and minor works operations
The opportunity to develop your Simpro and systems knowledge
A supportive and collaborative working environment
Career development as the service division continues to grow
What you need to do now
If you're interested in this role, forward an up-to-date copy of your CV, to ******
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career.
#*******

📌 Hvac - Service Coordinator (Sydney)
🏢 Hays
📍 Sydney