Job Title
APS4 Administration Officer (Safeguarding Support)
Locations available: Robina, QLD / Geelong VIC / Wollongong NSW / Parramatta NSW
Overview Join the NDIA in a meaningful APS4 Administration role supporting
participant safeguarding functions
and helping deliver positive outcomes across the NDIS.
In this position, you'll provide high-quality operational and administrative support within established legislation, policy and procedures—triaging requests, coordinating workflows, supporting stakeholders, and contributing to continuous improvement to help ensure consistent, participant-centred service delivery.
Required Skills
Proven admin/operations experience in a structured workplace (government, regulation, health/community services, or similar)
Ability to
assess, prioritise and allocate work
in line with risk and business frameworks
Strong capability in
monitoring work queues and shared inboxes
, tracking items and maintaining accurate records
Confident coordination skills (booking meetings, managing correspondence, supporting workflow planning)
Strong written and verbal communication with the ability to tailor messaging to stakeholders
Sound judgement, professionalism and resilience when managing competing priorities
Proficiency with
Microsoft Office / Microsoft 365
(Word, Outlook, Excel, Teams)
Experience handling
sensitive information
with appropriate confidentiality and information security practices




Nice to Have Skills
Experience supporting
operational reporting
Knowledge of
NDIS/NDIA
, safeguarding principles, and/or risk management practices
Preferred Education and Experience
Relevant experience in administration, operations support, or customer/participant service environments
Experience working within policy, process and compliance-driven frameworks is highly regarded
Other Requirements
Australian Citizenship
(required)
Willingness to complete a
Federal Police Check
Temporary full-time
assignment (40 hours per week)
Proposed start:
Monday 11 January ****
Rate:
$*****/hr + 12% super
Applications close:
Wednesday 11 November ****
If you're ready to contribute to safeguarding outcomes and bring your admin expertise to a purpose-driven team, apply now with your resume to be considered.
At Chandler Macleod, we are committed to fostering a diverse workforce where everyone is welcome.
We encourage applications from Aboriginal and Torres Strait Islander peoples, women, people living with a disability and the LGBTIQA+ community.
You can read more about our commitment to diversity and inclusion at
Please note the successful candidate for this role must hold Australian Citizenship, and willing to complete a Federal Police Check.
Please click 'APPLY" to upload your details and resume to be considered for this role.

📌 Administration Officer (Victoria)
🏢 Chandler Macleod
📍 Victoria