Your Role as Case Manager – Kids in Focus
The Kids in Focus Case Manager provides outreach-based support to children, parents, and family carers affected by substance misuse.
Working from a strengths-based, trauma-informed and child-focused framework, you will support families to build resilience, strengthen parenting capacity, improve wellbeing, and create protected, nurturing environments where children can thrive.
A typical day may include:
Delivering strengths-based, trauma-informed case management, support, and advocacy for children, parents, carers, and families affected by substance misuse.
Conducting assessments and develop, implement, and review case plans focused on improving outcomes for children and families.
Providing outreach, counselling, and therapeutic support to strengthen wellbeing, parenting capacity, and family relationships.
Supporting families to access appropriate services, programs, support groups, and community resources.
Advocating for families and assist them to navigate complex service systems and achieve their goals.
Collaborating with Child Safety, schools, health services, and other stakeholders to coordinate effective support and referrals.
Maintaining accurate case notes, assessments, reports, client records, and program data in line with organisational requirements.
Contributing to service development, stakeholder engagement, and a positive, collaborative team workplace.
This is a Part-Time (27.5 hours per week) Fixed-Term position until 30/06/2027.




What We Offer
Make Your Pay Go Further with Salary Packaging:
Take advantage of up to $18,550 in salary packaging benefits to help maximise your income.
Thrive in a Supportive Culture:
Be part of a team that values connection, collaboration, and supporting one another to do meaningful work.
Enjoy Great Everyday Perks:
Access discounts on health insurance, gym memberships, entertainment, and much more.
What We're Looking For
Demonstrated experience delivering holistic case management, assessment, advocacy, and referral services to individuals and families with complex needs.
Experience supporting families affected by substance misuse, mental health challenges, or other social and family issues using a strengths-based approach.
Strong communication, relationship-building, and stakeholder engagement skills, with the ability to work collaboratively across community and human services networks.
Ability to work autonomously and within a team, supported by sound administrative, record-keeping, and computer skills, including Microsoft Office and client management systems.
Essential Requirements
Relevant tertiary qualification in Human Services, Social Work, Psychology, Community Services, or a related discipline.
Relevant probity checks required by legislation and WMQ Limited policy.
Current Driver's Licence and willingness to travel for work.
Apply Now!
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📌 Case Manager - Kids In Focus (Gold Coast)
🏢 Wesley Mission Queensland
📍 Gold Coast