Looking for a role where no two days are the same?
Join a supportive team where you will play a key role in keeping our operations running smoothly while delivering outstanding service to our customers.
We are looking for a highly organised and customer-focused Administration Officer
to support the day-to-day operations of our busy site.
This varied role combines administration, accounts support, customer service, and sales coordination, making it ideal for someone who enjoys working across multiple areas of the business.
How you will make an impact
Manage accounts receivable, invoicing, statement distribution, and debtor follow-up
Process supplier invoices and support accounts payable administration
Provide exceptional customer service via phone, email, and face-to-face interactions
Support the sales team with reporting, CRM updates, and customer communications
Assist with general office administration, filing, reporting, and banking processes
Contribute to a protected, organised, and professional workplace
What you will bring to the team
Previous experience in administration, accounts, customer service, or a similar role
Strong attention to detail and excellent organisational skills
Outstanding written and verbal communication abilities
Confidence managing multiple priorities in a fast-paced workplace
Intermediate computer skills and experience using business systems
A proactive, positive,



and team-focused approach
Why join us
?
Diverse, hands-on role with plenty of variety
Supportive team setting
Ongoing training and development opportunities
Be part of a business passionate about supporting animals, their owners, and the agricultural community
If you are an organised administrator who enjoys delivering great service and making a difference behind the scenes, we would love to hear from you.
Apply today!
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In our effort to support People, Pets & Planet, we're proud of the work our Foundation undertakes -

Our diversity makes us better...we are a diverse team with varying strengths and an inclusive organisation, committed to providing equal opportunities for all.
We encourage applications from people of diverse backgrounds who wish to be part of a culture where everyone can proudly be themselves.
At Petstock we are passionate about supporting the communities we're part of, where possible we aim to hire candidates from the same geographic region (typically within a 80km radius) to strengthen community connections and support local economies.
Whilst we do not prioritise local candidates over others, we recognise the benefits of hiring individuals who have unique insights into the local community.

📌 Administration Assistant | Pakenham (Melbourne)
🏢 Petstock Group
📍 Melbourne