Start your luxury guest service career at InterContinental Sydney
Active guest-facing role across arrivals, luggage, valet & local expertise
Training, hotel discounts & career opportunities across IHG Hotels and Resorts
Positioned in the heart of Circular Quay, InterContinental Sydney is one of Sydney's most iconic luxury hotels, overlooking Sydney Harbour, the Opera House and Harbour Bridge.
Behind every memorable stay is a great arrival — and that's where you come in.
We're looking for a Porter / Bell Attendant to join our team and help create the warm, polished and personal welcome our guests expect from InterContinental.
If you enjoy meeting people, staying active and want to build your experience in luxury hotels, this is a great opportunity to become part of an experienced Front Office team and grow your career with IHG.
Start your luxury guest service career at InterContinental Sydney
Active guest-facing role across arrivals, luggage, valet & local expertise
Training, hotel discounts & career opportunities across IHG Hotels and Resorts
Positioned in the heart of Circular Quay, InterContinental Sydney is one of Sydney's most iconic luxury hotels, overlooking Sydney Harbour, the Opera House and Harbour Bridge.
Behind every memorable stay is a great arrival — and that's where you come in.
We're looking for a Porter / Bell Attendant to join our team and help create the warm, polished and personal welcome our guests expect from InterContinental.
If you enjoy meeting people, staying active and want to build your experience in luxury hotels, this is a great opportunity to become part of an experienced Front Office team and grow your career with IHG.
Your day to day
You'll be one of the first people our guests meet when they arrive and one of the last to farewell them when they leave.




Based at the heart of our hotel entrance and lobby, you'll be constantly on the move — welcoming guests, assisting with luggage, valet parking vehicles, arranging transport, sharing your knowledge of Sydney and helping with the many different requests that come with a busy five‐star hotel.
You'll:
Create a warm and genuine welcome for every guest
Assist with luggage on arrival, throughout the stay and on departure
Safely valet park and retrieve guest vehicles
Arrange taxis, transfers and other transportation
Share local knowledge and recommendations to help guests experience the best of Sydney
Respond to guest requests and take ownership of finding a solution
Work closely with Concierge, Front Office and teams across the hotel to create a seamless guest experience
This is not a role where you'll be standing behind a desk.
It's active, hands‐on and highly guest-facing, and you'll meet people from around the world every day.
We're looking for someone who wants to become part of the team, build their guest service experience and continue developing with us.
What we need from you
You don't necessarily need previous five‐star hotel experience.
What matters most is your attitude, confidence with people and willingness to learn.
We're looking for someone who:
Genuinely enjoys meeting and helping people
Is warm, confident and comfortable starting conversations with guests




Takes pride in providing thoughtful and personalised service
Enjoys working as part of a team in a busy environment
Has excellent presentation and attention to detail
Is comfortable working in an active role and lifting, pushing and pulling items up to 28kg
Can work a flexible roster including weekends and public holidays
Has full Australian working rights with no restrictions
Previous hotel, hospitality, customer service or premium service experience is welcomed, but not essential — we can teach you the hotel side of the role.
Driver licence requirement
Valet parking is an important part of this position, so you must hold either:
A full, unrestricted NSW Driver Licence; or
A valid international Driver Licence, with the ability to obtain a NSW Driver Licence as a condition of ongoing employment.
What you'll enjoy
When you join InterContinental Sydney, you're joining much more than one hotel.
You'll receive:
Complimentary meal while on shift
Designer uniform provided and laundered for you
Discounted colleague parking
Paid birthday leave
Paid parental leave
IHG colleague rates on hotel accommodation and discounts on food and beverage
Access to discounts across a wide range of retailers and brands
Training, coaching and development from an experienced Front Office team
Opportunities to grow your career within InterContinental Sydney and across IHG
For the right person, this can be much more than a Porter/ Bell Attendant role.
It's an prospect to learn luxury hotel operations, build your guest service experience and start developing a career within one of the world's leading hotel groups.
If you're energetic, love working with people and want to build a career in luxury hospitality, we'd love to hear from you.
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📌 Porter/ Bell Attendant Full Time Intercontinental Sydney
🏢 InterContinental Hotels & Resorts
📍 Sydney