Payroll Call Centre Operators | 4-Month Contract
Sydney CBD | 5 Days in Office

We are partnering with a NSW Government organisation to recruit multiple Payroll Call Centre Operators for an upcoming project. These contract opportunities suit candidates with experience in payroll, contact centres, shared services, or customer support who enjoy helping people and resolving enquiries.

Key Responsibilities

- Manage payroll-related enquiries via phone, email, and online channels
- Assist with questions relating to pay, leave, timesheets, superannuation, and payroll policies
- Investigate and resolve payroll issues or escalate where required
- Maintain accurate employee records across payroll and HR systems
- Provide clear and professional guidance on payroll processes and procedures
- Support administrative and payroll processing activities as required

About You
- Experience in payroll, customer service, contact centre, or administration roles
- Strong communication and problem-solving skills




- High attention to detail and data accuracy
- Comfortable working in a high-volume environment
- Proficient using computer systems and databases
- Ability to manage sensitive information with professionalism and discretion

Desirable
- Payroll experience within government or large, complex organisations
- Exposure to Aurion, MicrOpay, or similar payroll systems
- Certificate IV in Payroll Administration (highly regarded)

What's on Offer?
- 4-month contract opportunity
- Sydney CBD location
- Prospect to contribute to a high-profile NSW Government project
- Supportive team environment

If you're a customer-focused professional with payroll or contact centre experience and are available for an upcoming contract, we'd love to hear from you. Apply now.

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📌 Payroll Call Centre Operator (Sydney)
🏢 Ignite
📍 Sydney