TAL Services Limited is seeking a Complaints Analyst to help us understand customer experiences across the claims journey and drive improvements with care and confidence. You will conduct root cause analyses of claims complaints, identify drivers and systemic issues, and prepare insights for leaders and governance forums to support informed decisions.
Experience in life insurance claims and complaints management is highly regarded, with solid stakeholder collaboration and independent,
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📌 Claims Insights & Process Improvement Analyst (Sydney)
🏢 TAL SERVICES
📍 Sydney
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