Key
Requirements:
•
Proven experience in Contact Center testing settings.
•
Hands-on experience with Cyara for automated and end-to-end testing.
•
Experience testing IVR, call flows, routing, reporting, and agent desktop
applications.
•
Robust understanding of Contact Center platforms
•
Ability to create test cases, execute test scenarios, and manage defect
tracking.
•
Experience with UAT, SIT, and regression testing.
•
Solid communication and stakeholder management skills.
📌 Dts Tester New South Wales (Australia)
🏢 XPT Software Australia Pty
📍 Australia
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