CarCram Pty Ltd is seeking a dedicated and organised Service Administrators to join our team in Port Melbourne, VIC. These are full-time positions that play a crucial operational role in supporting the smooth delivery of our services. As Service Administrator, you will be the backbone of our administrative operations, ensuring that all systems, processes and communications are managed efficiently to support our business objectives and customer satisfaction.

What you'll be doing

- Managing and coordinating administrative functions to support service delivery and operational efficiency
- Scheduling appointments, managing calendars and coordinating staff availability
- Processing and maintaining accurate records, documentation and filing systems
- Handling customer inquiries and providing responsive, professional communication via phone, email and other channels
- Preparing reports, correspondence and administrative documents as required
- Liaising with internal teams and external stakeholders to facilitate smooth service operations
- Managing office supplies, equipment and inventory levels
- Supporting the organisation of meetings, events and facility management activities
- Maintaining confidentiality and adhering to company policies and procedures
- Assisting with data entry and database management tasks
- IMPORTNAT NOTE: Sharing on-call phone support
- IMPORTANT NOTE: Visiting our sites to provide user training and inductions

What we're looking for

- Proven experience in an administrative or office support role,



ideally within a service-oriented environment
- Excellent organisational and time management skills with the ability to prioritise multiple tasks
- Strong written and verbal communication abilities with skilled customer service skills
- Proficiency in Microsoft Office Suite and general IT literacy
- Attention to detail and accuracy in record keeping and documentation
- Ability to work independently and collaboratively within a team environment
- Reliability, discretion and a commitment to maintaining professional standards
- Problem-solving mindset with a flexible approach to changing priorities
- Experience with scheduling software or customer management systems is advantageous
- Neat appearance to suit a professional role

What we offer

- competitive remuneration
- a professional working environment
- opportunities for professional development
- Our team enjoys a collaborative culture where your contributions are recognised and valued
- range of workplace benefits
- prioritise work-life balance
- fostering an inclusive workplace where all employees can thrive

About us

CarCram Pty Ltd is a dynamic organisation dedicated to delivering quality service solutions. Located in Port Melbourne, we pride ourselves on our professional approach, customer-focused values and commitment to operational excellence. Our team is composed of dedicated professionals who work collaboratively to achieve our business objectives and maintain the high standards our clients expect.

#J-18808-Ljbffr

📌 Service Administrator (Melbourne)
🏢 CarCram
📍 Melbourne