Position: ServiceNow Developer - ITSM / HRSDExperience: 5 - 7 YearsLocation: As per business requirementJob SummaryWe are looking for a skilled ServiceNow Developer with expertise in ITSM and HRSDimplementations.
The candidate should possess robust development capabilitiesalong with experience in designing, configuring, and customizing ServiceNowsolutions to support business requirements.Key Responsibilities Design, develop, and implement ServiceNow ITSM and HRSD solutions.
Customize applications using Business Rules, Script Includes, UI Policies,Client Scripts, and Flow Designer.
Configure HR Case Management, Employee Service Center, KnowledgeManagement, and Lifecycle Events.
Develop and maintain integrations using REST, SOAP, IntegrationHub, andMID Server.
Work on Service Catalogs, Record Producers, Workflows, and Flow Designer.
Develop reports, dashboards, and performance analytics.
Participate in requirement gathering, solution design, testing, and deploymentactivities.




Troubleshoot and resolve application defects and performance issues.
Follow ServiceNow development standards and governance practices.Required Skills Solid JavaScript scripting experience.
Expertise in ITSM and HRSD modules.
Experience with IntegrationHub and Service Portal.
Knowledge of CMDB, Discovery, and Asset Management.
Experience in Agile delivery model.
Valuable knowledge of ServiceNow platform architecture.Mandatory Certifications ServiceNow Certified System Administrator (CSA) ServiceNow Certified Application Developer (CAD) ServiceNow Certified Implementation Specialist - ITSM (CIS-ITSM)At Least One Additional Certification (Nice to have) ServiceNow Certified Implementation Specialist - HRSD (CIS-HRSD)Preferred Certifications ITIL Foundation v4 Certified Application Specialist (relevant ServiceNow modules)

📌 Servicenow Developer Itsm / Hrsd Sydney
🏢 Hexaware APAC
📍 Sydney