TAL Australia is seeking a Dispute Resolution Coordinator to assist customers with complex complaints within a highly regulated financial services workplace. You will blend customer advocacy with regulatory knowledge to drive fair outcomes and improve how TAL manages complaints.
You will work across internal and external dispute resolution matters, coordinating IDR and EDR processes, spotting trends, and supporting governance through accurate reporting.
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📌 Dispute Resolution Specialist – Customer Advocacy & Compliance (Sydney)
🏢 TAL Australia
📍 Sydney
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