Job Description

Job Title APS4 Administration Officer (Safeguarding Support) n
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n Locations available: Robina, QLD / Geelong VIC / Wollongong NSW / Parramatta NSWn
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n Overview Join the NDIA in a meaningful APS4 Administration role supporting participant safeguarding functions and helping deliver positive outcomes across the NDIS. In this position, you’ll provide high-quality operational and administrative support within established legislation, policy and procedures—triaging requests, coordinating workflows, supporting stakeholders, and contributing to continuous improvement to help ensure consistent, participant-centred service delivery.n
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n Required Skillsn

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- Proven admin/operations experience in a structured environment (government, regulation, health/community services, or similar)
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- Ability to assess, prioritise and allocate work in line with risk and business frameworks
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- Strong capability in monitoring work queues and shared inboxes, tracking items and maintaining accurate records
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- Confident coordination skills (booking meetings, managing correspondence, supporting workflow planning)
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- Strong written and verbal communication with the ability to tailor messaging to stakeholders
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- Sound judgement, professionalism and resilience when managing competing priorities
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- Proficiency with Microsoft Office / Microsoft 365 (Word, Outlook, Excel, Teams)
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- Experience handling sensitive information with appropriate confidentiality and information security practices
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Nice to Have Skillsnn




- Experience supporting operational reporting
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- Knowledge of NDIS/NDIA, safeguarding principles, and/or risk management practices
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Preferred Education and Experiencenn
- Relevant experience in administration, operations support, or customer/participant service environments
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- Experience working within policy, process and compliance-driven frameworks is highly regarded
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Other Requirementsnn
- Australian Citizenship (required)
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- Willingness to complete a Federal Police Check
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- Temporary full time assignment (40 hours per week)
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- Proposed start: Monday 11 January 2027
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- Rate: $43.82/hr + 12% super
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- Applications close: Wednesday 11 November 2026
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If you’re ready to contribute to safeguarding outcomes and bring your admin expertise to a purpose-driven team, apply now with your resume to be considered.n
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At Chandler Macleod, we are committed to fostering a diverse workforce where everyone is welcome. We encourage applications from Aboriginal and Torres Strait Islander peoples, women, people living with a disability and the LGBTIQA+ community.n
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You can read more about our commitment to diversity and inclusion at https://www.chandlermacleod.com/diversity-and-inclusionn
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Please note the successful candidate for this role must hold Australian Citizenship, and willing to complete a Federal Police Check.n
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n Please click ‘APPLY” to upload your details and resume to be considered for this role.

📌 Administration Officer (North Geelong)
🏢 Chandler Macleod
📍 North Geelong