About the Role Employment Type: Permanent Attendance: Full Time, 38 hours per week.
Office Location: Dandenong VIC, with flexibility to work from office and home.
As a Case Coordinator within the Intake team, you will provide personalised, responsive, and high-quality assessment and triage support to clients.
This role is critical in ensuring timely access to services and building robust pathways for support.
In this role, you will: Conduct thorough intake assessments to determine client eligibility and immediate support needs Work collaboratively with clients to prepare, complete, and submit SRSS applications accurately and in a timely manner Assist clients with referrals to appropriate community supports and services,



ensuring coordinated and holistic support pathways Ensure client safety by undertaking risk assessments, developing safety plans, and maintaining accurate, compliant, and timely records Build robust, trust-based relationships with clients and their families, using strengths-based, culturally responsive, and trauma-informed approaches Engage and collaborate with internal and external stakeholders, including conducting outreach assessments and representing the program within the community Deliver presentations and information sessions to external organisations to increase awareness and understanding of NISS supports and referral pathways Skills

📌 Case Coordinator Niss Permanent Full Time Dandenong Melbourne (Australia)
🏢 Life Without Barriers
📍 Australia