Company Description Why work for Accor?
We are far more than a worldwide leader.
We welcome you as you are and you can find a job and brand that matches your personality.
We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor's limitless possibilities.
Do what you love, care for the world, dare to challenge the status quo!
BELIMITLESS Job Description What you will be doing: As Reservations manager, you will be responsible for achieving maximum revenue through the effective selling of room reservations and other ancillary revenue to our guests via the telephone, e-mail or other channels deemed appropriate by the company.
You will manage the Reservations Sales Agents team and will establish ongoing on-job training programs within the department to achieve financial and service quality targets.
Your experience and skills include:



You are a professional and talented individual who is looking for a recent challenge and wants to join a fast paced and high performing team renowned for their approach and delivery of unparalleled service.
You are available to work a adaptable roster across seven days, including weekends, public holidays, and varying shifts based on operational requirements.
Natural team player who is an avid learner, adaptable and has exceptional interpersonal and communication skills.
You have solid customer care skills as well as the ability to work under pressure, with excellent attention to detail.
You are confident about your technical knowledge of hotel booking systems, including Opera Cloud.
Additional Information ABOUT NOVOTEL

📌 Reservations Sales Manager Melbourne
🏢 Accor
📍 Melbourne