Job Description Responsibilities include: Installing, configuring, and maintaining multifunctional photocopiers and printers at client sites.
Diagnosing hardware and software issues and providing timely and effective technical solutions.
Conducting regular maintenance checks to ensure optimal performance of equipment.
Responding promptly to service requests and troubleshooting any technical problems that arise.
Delivering high-quality customer service by addressing client inquiries and concerns with professionalism.
Collaborating with internal teams to escalate complex technical issues when necessary.
Desired Skills and Experience Other requirements: Proven experience in servicing and repairing multifunctional photocopiers and printers Demonstrated ability to troubleshoot and diagnose technical issues with office equipment Solid knowledge of electrical and mechanical systems related to photocopiers and printers Excellent customer service skills with the ability to communicate technical information effectively Proficiency in using diagnostic tools and software for equipment maintenance Capability to work independently and manage time effectively in a field service role Why Join Us?
Friendly Team: Supportive and collaborative environment Global Brand:
Work with Toshiba, a leader in technology and innovation Outstanding Advantages: Including personal development, wellness initiatives and corporate discounts Great Location: Our premises have convenient access to Gateway Motorway and South East Freeway and cycle ways About Toshiba Committed to people.
Committed to the future.
Toshiba is the world's most trusted provider of industry-specific solutions, all of which reflect Toshiba's commitment to the future of the planet.
We create innovative AI solutions to pioneer new possibilities and enable digital transformation.
We foster long-term client relationships based on trust, responsiveness and a commitment to proactively deliver the best results.
Toshiba (Australia) Pty Limited is part of the Toshiba Tec Corporation, a global leader in technology.
We help organisations transform how they manage and display information with our innovative multi-function products and solutions.
Our Culture We value respect, friendship, and integrity.
Our diverse and inclusive team is passionate about delivering the best outcomes for our customers and colleagues.