Job Description

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The Blue Box.

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Tiffany & Co. has defined luxury style as the exemplary innovator renowned for the world’s most exquisite designs.

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From our designs to our people, we dare to push the boundaries of what is possible – what in our imaginations could possibly exist within the Blue Box? It's this ingenuity and creativity that has made Tiffany & Co. the world’s most recognizable luxury brand.

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Are you experienced in client development and relationship management? Do you enjoy using data and insights to identify opportunities, support retail teams and strengthen client engagement? At Tiffany & Co., you’ll turn client insights into action, partnering with our retail teams to elevate the client experience and build lasting relationships across Australia and New Zealand.

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An opportunity is available for an experienced Client Development Executive to join our team in Sydney, CBD.

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As a Client Development Executive, you will:

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- Adapt & execute the Global Client Development strategy to resonate with ANZ market nuances, leveraging local data and insights to boost client acquisition, retention, and engagement.
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- Work closely with regional omnichannel and Client Relations teams to enhance retail actions, tools, rituals, and behaviours, ensuring seamless retail visibility into Client 360 attributes and actionable CRM insights.
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- Establish key performance indicators (KPIs) to measure the impact of client development programs, share market insights, and propose scalable activations based on local market dynamics and best practices.
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- Help deliver training and development sessions that equip Store Leaders and Client Advisors with the skills and tools to build lasting client relationships.
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- Build strong relationships with Store Management, Client Relations, Marketing and Operations to deliver a consistent, personalised client experience.
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To be successful in this role, you will:

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- Minimum of 3-5 years of experience in luxury retail, client development, hospitality, or client experience, with a strong understanding of regional retail and store operations.
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- Proven project management skills with multiple stakeholders in fast-paced organizations.
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- Strong analytical capabilities, with experience leveraging data and omnichannel insights to drive actionable strategies tailored to market performance.
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- Deep understanding of local client behaviours, cultural nuances, and luxury market dynamics.
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- Excellent communication, storytelling, and interpersonal skills, with the ability to influence and engage stakeholders at all levels.
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- Commercial mindset, collaborative team contributor, and a true advocate for a service-driven culture.
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Why Tiffany?

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- Generous salary, employee merchandise benefits, and milestone gifts.
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- High-performing, caring, fun, and dynamic team.
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- Culture focused on collaboration, innovation, wellbeing, and growth.
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- Endless career opportunities with the world's largest luxury group - LVMH!
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- Never-ending training and individual up-skilling opportunities.
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- Great mentoring from a highly experienced management team.
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- Global opportunities for networking and cross-collaboration.
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- Wellbeing and Charitable Giving/Volunteering Program.
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- A vibrant, positive, and socially connected team setting.
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📌 Client Development Executive (Sydney)
🏢 Tiffany
📍 Sydney