SICE ANZ is seeking a Service Delivery Manager to ensure effective IT and operational support delivery to clients and end users. You will guide the delivery team to meet service levels, engage with stakeholders, and drive continuous improvement across service support and delivery functions.
In this stakeholder-facing role, you will oversee SLAs, incident management, change management and service improvements while coordinating with internal and external teams to ensure contractual commitments
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📌 IT Service Delivery Lead - SLA & Incident Excellence (Melbourne)
🏢 SICE
📍 Melbourne
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